The Benchmark In Managed IT

Our clients understand the value of focusing on core business and recognise that operational technology is not core business.

Our Priorities

Wolfe Systems empower clients to focus on core business by implementing customised IT solutions that eliminate inefficiencies related to technology and its use.

Put simply – we worry about our clients’ technology, so they don’t have to.

We understand the importance of responding quickly; identifying the optimum solution, enabling our clients to make informed decisions; adopting a structured approach and delivering on time, to budget and to specification – doing whatever is necessary to secure clients for the long term.

While unique, every client – large and small, understands the value of continuity, security, recovery, performance, integration, and affordability to maximising efficiency. Wolfe Systems listen closely before delivering the optimum hardware, software, advice, Managed IT service, customised software, automation, artificial intelligence, finance, and payment option.

We recognise the importance of being transparent – communicating in plain English, being available 24/7, solving complex problems and leveraging opportunities regarding computers, security, hosting, telecommunications, data, and internet services. Regular reports ensure we are accountable.

Over the last 20 years working in Perth and Melbourne, our clients have taught us that eliminating inefficiency, requires an approach characterized by:

Responsiveness

Being where our clients need us to be – when they need us to be there

Certainty

Delivering, on time, to budget and to specification

Clarity

Ensuring our clients know what we are doing and the value it delivers

Structure

Adopting a methodical and structured approach to addressing all needs

Transparency

Placing all our cards on the table all of the time

Value

Delivering the optimum solution at the best possible price

Fixed fee

Establishing a fixed fee for service, so clients know what to expect

Growth

Listening – to understand clients changing needs as they grow

Accountability

Setting agreed KPIs and providing reports with efficiency ratings – monthly

Communication

Establishing long term relationships where we talk to our clients often

We also recognise that changing IT providers can be daunting, but it need not be. We have a transition system that makes change easy and inexpensive.

Our team and I have full confidence in both the technical capability, but most importantly the value, which Wolfe Systems is able to provide, particularly in comparison to other vendors we have historically worked with. Ben and his team are a key part of the rapid extension of our global footprint, and continue to deliver and exceed on our expectations, time and time again.

Gavin Gibson

Chief Operating Officer, Dreamscape

Wolfe Systems have done a brilliant job managing our computers and IT, installing new systems, developing, and improving our networks and capabilities, whilst fixing bugs and errors within seconds and providing ongoing support. Ben is a great guy, and his team are very efficient, offering excellent service without hiccups. Their support is excellent, and I wouldn’t look elsewhere.

Grant Andrews

Managing Director, Uniqco Group of Companies

Our People

Ben Latter

Managing Director

Ben has a unique ability to understand technology requirements, solve complex problems, identify opportunities, and identify optimal solutions. He understands how technology can and should be applied to eliminate inefficiencies. A specialist in technology integration and automation, Ben is committed to delivering optimum outcomes, on time, to budget and to specification.

Jonathan Lucas

Operations Manager

Jon makes the most of his MBA, Diploma in Accounting, and wealth of practical business experience to ensure that Wolfe Systems has in place the systems, hardware, software, and expertise available to address all client needs, as and when they arise. He is responsible for ensuring that delivery and recovery times are minimised.

Dean Nieves

Projects / Service Delivery Manager

Dean ensures that clients receive the technical advice, insights and support required to deliver optimal outcomes. Utilising high-level technical expertise, developed over 20 years, Dean oversees technical standards and quality assurance, ensuring that inefficiencies are identified and eliminated. He has specialist expertise in digital transformation, network security and data storage.

Our Partners

Over 20 years, Wolfe Systems has developed close working relationships with the worlds leading IT brands, and today fully leverages those relationships to deliver optimum solutions, products, service, and value.