In every workplace, no matter where you work and the type of facilities your office has, you can always expect downtime. Downtime can be considered as moments of technical problems, spaces within workflows that require staff to wait before being able to push through with any work, weather problems, and pretty much anything that hinders a business from making progress in a timely manner.

Not only does downtime slowdown your business’s progress, but it WILL cost you. One survey of 1000 IT professionals in Australia said that the average cost for critical downtime reached over $144,000 per hour for large companies, and $2,000 per hour for smaller companies with less than 20,000 employees. With time to repair damages averaging out from 5 to 6 hours.

To increase productivity within the workplace and cut some downtime costs, it’s vital that an analysis is made to determine where and how downtime happens and what you can do to minimise this. Once you’ve addressed the issues that already exist in the workflow of your company, the next important step is to start planning and applying preventative maintenance, then putting in place some plans on how to speed up recovery after an IT failure.

Now, you’d think it’s easy to see downtime when you are faced with it and we sure hope that’s the case. However there are smaller, less obvious downtimes that many companies experience. These small downtimes can be in the form of a browser taking too long to load, a slow computer, slow internet, and many more little things that don’t seem to matter. But if you accumulate the time spent waiting, you’ll see just how much of an impact in can make with costs and time efficiency.

Think about this way; you open a browser and it takes 5 minutes to load. How many people in your office experience this, and how often do they need to open a browser? You’ll then realize the value of a good system and smooth workflow.

Some of the things to look out for are:

  1. Ensure your network’s security is constantly updated and checked to minimise the chances of security breaches.
  2. Ensure all hardware is maintained and looked after, your machines do a lot of work for your business- it’s important to look after them.
  3. Always update your software as soon as possible. Apps and systems are always eliminating bugs and finding ways to improve for you.
  4. Use a secure cloud to store data to keep your devices clutter-free and running smoothly.
  5. Address any small issues on your device or system right away to keep it from worsening.


All of this sounds much easier than it actually is. Right now, you may be dreading the thought of spending time and money to find the best solutions to minimising downtime. Such as more IT staff and trialing systems to see which best fits your business. Managed IT companies take away the stress and can save you money and time, while making workflow more efficient and minimising downtime. This will give you and your team much more time to focus on core business and growth.

When looking for Managed IT services to focus on minimising downtime, keep these 5 pointers in mind:

  1. Your Managed IT consultant must be able to offer you reasonable payment options.
  2. Your Managed IT consultant must be partnered with reliable suppliers of hardware and software with high satisfaction ratings.
  3. The right Managed IT company can analyse your business and explain what you need in layman’s terms.
  4. 24/7 support is important. Your managed IT consultant must have a team available to help you with urgent issues at any time.
  5. A good Managed IT consultant has a system in place that you aspire to achieve.

If you are thinking about your technology or your Managed IT consultant does not satisfy these criteria – It’s time to change consultants. The sooner you change – the more you will save and the less you will worry. Changing Managed IT consultant is straightforward. It can take just 60 minutes. All you need to do is:

  • Take 5 minutes to call Wolfe Systems.
  • Take 25 minutes to participate in the audit completed by Wolfe Systems.
  • Take 25 minutes to review the proposal provided by Wolfe Systems.
  • Take 5 minutes to send Wolfe Systems a confirming email.

We will take care of the rest, including the closure with any existing arrangements or relationships in place.

If you want to know more, please call or email us.

Wolfe Systems IT
1300 381 727