Your Guide to Managed IT Services

Your Guide to Managed IT Services

Many businesses have a designated person to handle all their IT. With the rise in demand for IT staff, their services do not often come cheap, which tends to add a lot of pressure on the few existing IT staff of a business. This has also led to a surge in demand for Managed IT Services. According to Statista, the market size of Managed Services worldwide cleared over $209.6 billion last year (2020), with a forecast for the year 2026 at a staggering $378 billion.

When you start to grow as a business, you begin looking to automating as many tasks as you can. This simplifies workload and work processes, steers your company clear of human error, and enables you to keep things structured for easy observation and management.

Technology may often come close, but it’s not perfect. Technical issues will still arise no matter what kind of hardware and the level of expertise of your IT staff. When technical problems occur and hinder business, whether for a few minutes or several days, we refer to this as “downtime”.

Unfortunately, many companies with limited resources to IT support find that they’re often scrambling to deal with downtimes or perform necessary updates and fixes. And considering the need to focus on more urgent tasks, IT staff can’t do a lot to help a business grow digitally.

What Are Managed IT Services?

Managed IT Services is when a third-party IT company acts as the IT department for your business. Many IT companies can hire professional staff from outside the country to ensure 24/7 support is available to their clients. They can also have some top-notch IT experts in the country to lead the way and connect with your company. This setup enables IT companies to offer clients reliable and high-quality services that come with affordable payment options.

You get a whole IT department for less than the price of one IT staff.

Take note, hiring Managed IT services does not mean you have to eliminate any current IT staff in your company. Instead, we can work with your existing IT staff and alleviate a lot of issues so that your in-house IT can focus on things like growth and monitoring. According to CompTIA, only 6% of companies let go of their IT staff after acquiring a 3rd party company for Managed IT Services and more than half (53%) kept their IT headcount just the same. 15% of companies had no IT staff to begin with.

A signed agreement between you and a great Managed IT company means that you have a whole team of professional IT experts at your service. By outsourcing, you are sharing the cost with other companies;, therefore, lowering your overall costs.

So far, we’ve talked about how Managed IT Companies can act as your IT department. There is so much more that a reliable IT company can offer, including hardware and software installation. The best IT company usually partner with several well-known and highly rated suppliers to ensure you get what your business needs at the best price possible.

Since all this can be quite expensive, Wolfe Systems offers viable payment options where we pay upfront for your needs, and you choose from our plans how long you will need to pay it off. IT companies that offer these methods allow you to kickstart your growth according to your budget.

The Most Common Managed IT Services

Some of the most common managed IT services include:

  • Managed Hardware – Allows you to rent or pay in installment some hardware components. It also comes with maintenance and support to ensure your devices are constantly updated and running smoothly.
  • Managed Support Services – Allows you to attain IT support in the form of a help desk or call center for your business.
  • Managed Cloud Infrastructures – Provides customization and management of cloud infrastructures for your business, including software, apps, operating systems, and more.
  • Managed Networking – Manages storage and backups, as well as the automation and monitoring of network tasks.
  • Managed Communication Services – Monitors and manages communication apps, including but not limited to video, Voice over IP (VoIP), messaging apps, etc.
  • IT Consulting – This is where an IT company assesses your business to create a professional and tailored IT strategies to help your business run smoothly so you can focus on your business goals.
  • Software As A Service (SAAS) – Installment, customization, and implementation of software that your business needs, usually subscription-based.
  • Managed Security (Hardware) – Implementation and maintenance of your hardware which includes (but not limited to) insurance, cleaning, power protection devices, and even air-conditioning.
  • Managed Cyber Security (Dark Web) – Customization and implementation of software security strategies such as password management apps and anti-virus software.
  • Managed Business Application Development – Customization of web-based and mobile applications for your business.

How to Choose the Right Managed IT Service Provider?

With all the IT companies that are available today, it can be quite challenging to pick the right one. It’s important that you do thorough research on the companies you are considering to partner with and the products and services that they offer.

Start by receiving an audit from the IT company so they can help identify any gaps and areas that can be made more efficient and cost- effective. We offer a free efficiency review at Wolfe Systems! – CLICK HERE to access our efficiency rating form that includes recommendations.

Work with a Reliable Managed IT Consultant Today!

If you are thinking about your technology or your Managed IT consultant does not satisfy these criteria – it’s time to change consultants. The sooner you change, – the more you will save and the less you will worry.

Changing your Managed IT consultant is a straightforward process. It can take just 60 minutes. All you need to do is:

  • Take 5 minutes to call Wolfe Systems.
  • Take 25 minutes to participate in the audit completed by Wolfe Systems.
  • Take 25 minutes to review the proposal provided by Wolfe Systems.
  • Take 5 minutes to send Wolfe Systems a confirmation email.

We will then take care of the rest, including the closure of any existing arrangements or relationships you have in place.
If you want to know more, please call or email us.

Wolfe Systems IT
1300 381 727
[email protected]